Refund Policy

Last updated: January 1, 2025

1. Our Commitment

At Bananalitycs we want every customer to feel confident purchasing from us. If you are not satisfied with your purchase for any reason, we will issue a full refund.

2. Refund Window

You may request a full refund within 30 calendar days of your purchase date, no questions asked.

3. How to Request a Refund

To initiate a refund, email us at info@bananalitycs.com with the subject line "Refund Request – [Your Order Number]" and include your Stripe order confirmation number, available in your account's purchase history. We will process your request promptly.

4. Processing Time

Refunds are processed through Stripe, our payment processor. Once approved, it may take an additional 5–10 business days for the funds to appear in your account depending on your bank or card provider.

5. Contact

Questions about this policy? Reach us at: