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Frequently Asked Questions
How do I receive my CSV after purchase?
As soon as your payment is confirmed by Stripe, your filtered dataset is available to download from your account under "My Purchases" — no email link needed, just sign in.
What formats are the datasets delivered in?
All datasets are delivered as CSV files, ready to import into Excel, Google Sheets, any CRM, or database.
How fresh is the data?
Our Apify actors run continuously and update the datasets on a rolling basis. Subscription products deliver the latest matching records each period from your account.
Can I get a refund?
Yes — we offer refunds within 14 days of purchase if the data doesn't match the description. See our Refund Policy for details.
I can't find my dataset in my account. What should I do?
Check that you're signed in with the same account used at checkout, under "My Purchases" or "My Subscriptions". If it's still missing, contact us at info@bananalitycs.com with your order ID and we'll sort it out.
Can I use the data commercially?
Yes. All datasets are sourced from public registries and are licensed for commercial use. You may use them for sales, research, and enrichment workflows.
Do you offer bulk or custom datasets?
Yes — if you need a custom dataset, a different geography, or a volume discount, reach out to us at info@bananalitycs.com.
Is VAT included in the price?
Stripe Tax calculates VAT automatically based on your country. The final price shown at checkout includes all applicable taxes.
Can't find your dataset?
Sign in to your account to re-download anything you've purchased, any time.